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Food Service Attendant

2 months ago

Santa Cruz, California, United States Pyramid Global Hospitality Full time
About the Role

We are seeking a highly motivated and customer-focused Room Service Runner to join our team at Chaminade Resort & Spa in Santa Cruz, CA. As a Room Service Runner, you will be responsible for taking guests' orders over the phone and delivering food and beverage to guest rooms in a timely and efficient manner.

Key Responsibilities
  • Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
  • Have a thorough knowledge of the room layout and the property in general, including the hotel and its amenities.
  • Collect orders from the kitchen, ensuring they have been prepared correctly, and promptly and efficiently deliver to the guest's room.
  • Submit signed checks and reconcile daily sales.
  • Assist with the collection of Room Service trays and other food and beverage items from the guest rooms, including proper breakdown of trays and other items.
  • Be thoroughly familiar with all standards of proper service etiquette and practice these standards throughout the guests' dining experience.
  • Consistently deliver courteous, professional service.
  • Maintain high standards of cleanliness (personal appearance, equipment, and facility) at all times.
Requirements
  • Must hold a valid driver's license.
  • Must have weekend availability.
  • Have an engaging and welcoming personality.
  • Have knowledge of wine, beer, cocktails, and spirits.
  • Be able to work under pressure in a fast-paced environment.
  • Have a passion for creating an exceptional experience for all guests.
  • Have excellent communication skills.
Compensation

The compensation for this position is $16.00/Hr. - $16.00/Hr. based on qualifications and experience.