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Front Desk Ambassador
2 months ago
We are seeking a highly skilled and compassionate Front Desk Concierge to join our team at The Suites of Algiers Point. As a key member of our community, you will be responsible for ensuring the highest standards of service and support for our residents and guests.
Key Responsibilities- Community Engagement: Foster a warm and welcoming environment for residents and guests, providing exceptional customer service and ensuring their needs are met.
- Administrative Support: Provide secretarial services, including data entry, copying, and sending correspondence, to ensure the smooth operation of our community.
- Communication and Reporting: Serve as a liaison between residents, staff, and management, reporting any issues or concerns in a timely and professional manner.
- Event Planning and Coordination: Assist with planning and executing community events, including dining experiences, tours, and other activities.
- Confidentiality and Discretion: Maintain the confidentiality and discretion required to handle sensitive resident information.
- Education and Experience: A minimum of 1 year of experience working with geriatric residents, with a strong understanding of applicable state regulations.
- Skills and Qualifications: Excellent organizational and communication skills, with the ability to establish rapport with others quickly and easily. Proficiency in Microsoft Word, Outlook, and other software applications.
- Physical Demands: Ability to lift, bend, and move articles of up to 25 pounds, with the ability to tolerate extended periods of walking and standing.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.