Technical Support Specialist

2 weeks ago


East Aurora, New York, United States BLACKHAWK INDUSTRIAL OPERATING CO Full time
Industrial Account Manager Job Summary

We are seeking a skilled Customer Service Representative to join our team at BLACKHAWK INDUSTRIAL OPERATING CO. As an Industrial Account Manager, you will be responsible for managing customer relationships, resolving issues, and driving sales growth.

Key Responsibilities:

  • Build and maintain strong relationships with customers through regular communication and issue resolution
  • Identify opportunities to upsell and cross-sell products and services
  • Work closely with internal stakeholders to develop and implement sales strategies

Requirements:

  • Excellent communication and negotiation skills
  • Ability to analyze data and make informed decisions
  • Proficiency in Microsoft Office Suite and ability to learn new software programs
  • Experience in sales and customer-facing roles, preferably in an industrial or B2B setting

Benefits:

  • Estimated annual salary: $60,000
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off
  • Ongoing training and professional development opportunities to enhance your skills and career growth


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