Guest Services Specialist

3 weeks ago


Dillon, Colorado, United States Vail Resorts Full time
Job Overview

As a Guest Services Specialist with Vail Resorts, you will play a vital role in delivering exceptional experiences to our guests. This dynamic role requires a passion for providing outstanding service, a strong work ethic, and the ability to work independently in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional service to homeowners, homeowners associations, and guests
  • Efficiently and safely balance priorities to execute duties in a timely manner
  • Positively interact with guests as you perform nightly duties and deliveries
  • Work independently to complete assigned duties, while communicating with the broader team about priorities, successes, and challenges
  • Other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • Ability to demonstrate strong passion for guest service
  • Experience in a service position (preferred)
  • Strong verbal communication skills
  • General computer knowledge and comfort using smartphone apps
  • Familiarity with maintenance and building systems (a plus)
  • Ability to lift up to 50 pounds and comfortably move in and out of a vehicle and up and down stairs

What We Offer:

  • Competitive pay rate of $25.51 per hour
  • Opportunities for growth and development
  • Excellent training and professional development
  • Employee benefits, including 401(k) retirement plan and employee assistance program
  • Referral program

Why Vail Resorts?

Vail Resorts is an equal opportunity employer, committed to diversity and inclusion. We offer a dynamic work environment, opportunities for growth and development, and a chance to be part of a world-class resort team.



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