Resort Guest Experience Specialist

4 days ago


Dillon, Colorado, United States Vail Resorts Full time
Job Title: Specialist Guest Services Attendant

Vail Resorts is seeking a highly skilled and customer-focused Specialist Guest Services Attendant to join our team.

Job Summary:

As a Specialist Guest Services Attendant, you will be responsible for delivering exceptional guest experiences and ensuring a world-class ski resort experience. You will provide top-notch guest service, greet each guest, and provide assistance at the base areas, village, and mountain. You will also provide safety guidance and information, as well as give information to guests about resort activities and services.

Key Responsibilities:
  • Exceed guest expectations and deliver a world-class ski resort experience
  • Provide top-notch guest service and assistance at the base areas, village, and mountain
  • Provide safety guidance and information to guests
  • Give information to guests about resort activities and services
  • Collaborate with other resort teams to ensure seamless guest experiences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team
  • Knowledge of resort operations and services
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to resort amenities and services


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