Head of Technical Operations

1 week ago


Charlotte, North Carolina, United States QIMA Full time
Job Description

QIMA is seeking a highly experienced and skilled professional to fill the role of Head of Technical Operations. This position will be responsible for leading the technical operations team and ensuring the quality and compliance of our services.

Key Responsibilities:

  • Lead the technical operations team and ensure the quality and compliance of our services
  • Develop and implement certification and audit requirements and activities
  • Manage regional offices and partners performance related to certification and audit activities
  • Provide support to staff, subcontractors, offices and partners
  • Ensure responsiveness to complaints, appeals and recalls
  • Manage internal and scheme owners KPI (key performance indicators)

Requirements:

  • At least six years of experience in areas such as quality assurance or quality management system preferably with ISO 17065 or ISO
  • Proven track record in managing large and multicultural teams
  • At least two five years of full-time experience in the food/Ag industry in relation to food production activities (quality, production, R&D...)
  • At least five years of full-time experience working with food certification, preferably at a certification body

Language: English and Spanish speaker and writer (Portuguese is desirable)

Travel: Up to 25% of traveling may be expected



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