Senior Account Manager/Customer Service Liaison
6 hours ago
At Core Force, we're seeking a highly skilled Senior Account Manager/Customer Service Liaison to join our team. This role requires strong communication and analytical skills to effectively manage customer orders and resolve inquiries in a timely manner.
Key Responsibilities:
- Collaborate with sales, operations, and logistics teams to process and allocate customer orders efficiently.
- Provide exceptional customer service by resolving inquiries and concerns in a professional and timely manner.
- Review and analyze daily and weekly reports to identify areas of concern and proactively address them.
- Familiarity with retail compliance and knowledge of major retailers' routing requirements.
Requirements:
- 4+ years of customer service experience with order management skills in a warehouse or 3PL environment.
- Understanding of wholesale import and warehouse/distribution with retailer routing and compliance knowledge.
- Excellent analytical, communication, and follow-up skills.
- Ability to operate in a fast-paced environment and maintain a positive attitude.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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Edison, New Jersey, United States Core Force Full timeJob OverviewCore Force is seeking a highly skilled and detail-oriented Customer Service Representative/Account Manager to join our team. As a key member of our operations team, you will be responsible for ensuring seamless communication and order fulfillment with our sales, operations, and logistics departments.Key ResponsibilitiesDevelop and maintain strong...
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Edison, New Jersey, United States Core Force Full timeJob Summary:The Senior Account Manager/Customer Service Representative will be responsible for communicating daily with sales, operations, and logistics departments to efficiently process, allocate, and ship customer orders based on specific retailer requirements. This role requires strong analytical and organizational skills, as well as excellent verbal and...
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