Client Care Coordinator
4 days ago
About the Role:
We are seeking a compassionate and bilingual Client Care Coordinator with fluency in Spanish to join our team. This role focuses on providing client-centered care coordination and support to individuals and families navigating mental health services.
Key Responsibilities:
- Serve as the primary point of contact for Spanish-speaking clients and families, ensuring their needs are met with cultural sensitivity and respect.
- Conduct intake assessments to identify client needs, develop care plans, and connect clients with appropriate services.
- Coordinate and monitor mental health and social service resources, including therapy, case management, and community referrals.
- Maintain regular communication with clients, caregivers, and service providers to ensure continuity of care.
- Provide crisis intervention support and escalate cases to clinical staff when necessary.
- Document all client interactions, assessments, and progress in compliance with agency standards and confidentiality laws.
- Advocate for clients to ensure equitable access to services, especially those with linguistic or cultural barriers.
- Collaborate with interdisciplinary teams, including therapists, psychiatrists, and social workers, to provide holistic support.
- Attend case reviews and team meetings to share updates on client progress and address barriers to care.
- Build and maintain relationships with community organizations to enhance the network of resources available for clients.
- Participate in outreach efforts to increase awareness of the agency's services within Spanish-speaking communities.
Requirements:
- A Master's degree in Social Work (MSW), Counseling, Psychology, or a related field is required.
- Fluency in Spanish (spoken and written) is required.
- Previous experience in case management, care coordination, or mental health services.
- Experience working with diverse populations, particularly in Spanish-speaking communities.
- Strong organizational and time management skills.
- Exceptional communication and interpersonal skills.
- Proficiency in electronic health record (EHR) systems and Microsoft Office Suite.
- Knowledge of community resources and mental health systems is preferred.
The estimated salary for this position is $55,000 - $65,000 per year, depending on location and experience.
About Atlas Search:
Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office/accounting support professionals across various industries. We prioritize building long-term relationships with candidates and clients, focusing on their interests and career growth.
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