Care Coordinator Specialist
22 hours ago
Estimated Annual Salary: $70,000 - $90,000
About CareCollabCareCollab is a leading provider of Health Home care coordination services to high-utilization Medicaid members with chronic medical and behavioral health conditions.
Key Responsibilities- Conduct thorough needs assessments to determine appropriate care management levels and develop individualized care plans.
- Ensure timely and accurate documentation using designated Care Management Portals and Electronic Health Records (EHRs).
- Advocate for members with both internal and external service providers to promote holistic well-being.
- Link members with tailored resources and services to support their unique needs.
- Educate caregivers on managing chronic conditions and preventive care to empower them to make informed decisions.
- Assist members in obtaining essential public benefits, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports.
- Communicate effectively with members and families, considering language and cultural preferences to ensure seamless care coordination.
- Facilitate care planning meetings as part of a multidisciplinary team to ensure comprehensive care.
- Identify and manage community resource referrals, ensuring effective engagement and follow-up to achieve positive client outcomes.
- Participate in discharge planning for hospitalized members, ensuring all post-discharge services are in place.
- Bachelor's degree in a related field or a minimum of 2 years of relevant experience in medical or behavioral health services.
- Excellent interpersonal skills to engage diverse audiences and build strong relationships.
- Strong organizational abilities to manage multiple priorities effectively and maintain accurate records.
- Skills in conflict resolution and engagement to navigate complex situations.
- Experience in Health Home or similar programs preferred.
- Familiarity with multidisciplinary and field-based clinical work preferred.
- Exceptional written and verbal communication skills to effectively communicate with members, families, and healthcare professionals.
- Tax-Exempt Health Insurance Reimbursement Arrangement (HRA)
- Six (6) Federal Paid Holidays
- One (1) Floating Holiday
- Eleven (11) Days Paid Time Off (PTO)
- Seven (7) Days Paid Sick Time Off
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