Care Coordinator Specialist

22 hours ago


New York, New York, United States Care Collab Full time
Job Summary

Estimated Annual Salary: $70,000 - $90,000

About CareCollab

CareCollab is a leading provider of Health Home care coordination services to high-utilization Medicaid members with chronic medical and behavioral health conditions.

Key Responsibilities
  • Conduct thorough needs assessments to determine appropriate care management levels and develop individualized care plans.
  • Ensure timely and accurate documentation using designated Care Management Portals and Electronic Health Records (EHRs).
  • Advocate for members with both internal and external service providers to promote holistic well-being.
  • Link members with tailored resources and services to support their unique needs.
  • Educate caregivers on managing chronic conditions and preventive care to empower them to make informed decisions.
  • Assist members in obtaining essential public benefits, including Medicaid and cash assistance eligibility, Social Security, SNAP, housing, legal services, employment and training supports.
  • Communicate effectively with members and families, considering language and cultural preferences to ensure seamless care coordination.
  • Facilitate care planning meetings as part of a multidisciplinary team to ensure comprehensive care.
  • Identify and manage community resource referrals, ensuring effective engagement and follow-up to achieve positive client outcomes.
  • Participate in discharge planning for hospitalized members, ensuring all post-discharge services are in place.
Requirements
  • Bachelor's degree in a related field or a minimum of 2 years of relevant experience in medical or behavioral health services.
  • Excellent interpersonal skills to engage diverse audiences and build strong relationships.
  • Strong organizational abilities to manage multiple priorities effectively and maintain accurate records.
  • Skills in conflict resolution and engagement to navigate complex situations.
  • Experience in Health Home or similar programs preferred.
  • Familiarity with multidisciplinary and field-based clinical work preferred.
  • Exceptional written and verbal communication skills to effectively communicate with members, families, and healthcare professionals.
What We Offer
  • Tax-Exempt Health Insurance Reimbursement Arrangement (HRA)
  • Six (6) Federal Paid Holidays
  • One (1) Floating Holiday
  • Eleven (11) Days Paid Time Off (PTO)
  • Seven (7) Days Paid Sick Time Off


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