Customer Service Advocate

10 hours ago


Port Washington, New York, United States Belcan Full time

**Job Title:** Customer Service Representative

**Location:** Port Washington, NY

We are seeking an experienced and customer-focused individual to join our team as a Customer Service Representative in Port Washington, NY. As a key member of our support team, you will be responsible for handling calls from new and existing business clients with professionalism and efficiency.

The ideal candidate will possess excellent communication skills, both written and verbal, and the ability to provide top-notch customer service. You will work closely with our team to resolve customer complaints, troubleshoot issues, and maintain accurate records of customer interactions.

Key Responsibilities:

  • Answer incoming calls and process orders
  • Resolve customer complaints and troubleshoot issues
  • Maintain accurate records of customer interactions
  • Work collaboratively with the team to meet customer needs

Requirements:

  • High school diploma or equivalent
  • 1+ year(s) of experience in customer service, hospitality, or call center environment
  • Excellent telephone etiquette and communication skills
  • Strong listening and comprehension skills

Benefits:

  • Competitive salary: $40,000 - $60,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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