Customer Service Liaison

7 days ago


Washington Heights, New York, United States beBee Professionals Full time $30,000 - $45,000

At beBee Professionals, we are seeking a dedicated Customer Service Liaison to join our team in Washington Heights. This role involves providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities:
  • Respond to customer inquiries via phone, email, or chat.
  • Resolve customer issues by providing accurate information and solutions.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Update customer records in the system and track interactions.
  • Collaborate with other departments to ensure the best customer experience.
Requirements:
  • A high school diploma or equivalent is required.
  • Previous experience in customer service or a related field is preferred.
  • Excellent communication and problem-solving skills are essential.
  • The ability to multitask and manage time efficiently is necessary.
  • Proficiency with computers and customer service software is required.
Benefits:
  • A competitive salary of $60,000 per year and performance-based bonuses.
  • Health, dental, and vision insurance coverage.
  • Paid time off and flexible working hours.
  • Opportunities for career growth and development.
  • A supportive and dynamic work environment.

This is an excellent opportunity for individuals who have a passion for helping others and want to grow their careers.



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