Customer Service Representative

1 week ago


Port Washington, New York, United States Global Channel Management Full time

About the Job

Job Overview

At Global Channel Management, we are seeking a highly skilled French Customer Service Representative to join our team. This is a fantastic opportunity for someone who speaks French fluently and has excellent communication skills.

Key Responsibilities
  • Answering incoming calls and processing orders
  • Resolving customer complaints and troubleshooting issues to determine the best path for resolution
  • Correctly documenting customer interactions and tracking call types
  • Maintaining support service levels and upholding Customer Service standards
Requirements

We are looking for a candidate with 1+ years of experience in customer service, hospitality or call center environment. The ideal candidate will have excellent telephone etiquette, strong verbal and written communication skills, demonstrated listening and comprehension skills, and a clear team player with strong interpersonal skills.

Salary and Benefits

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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