Administrative Services Manager

4 weeks ago


Austin, Texas, United States Community Choice Full time
Job Summary

Community Choice, Inc. is seeking an experienced and organized Administrative Services Manager to oversee the day-to-day operations of our office. The ideal candidate will have a passion for working in the human services field and possess excellent communication and organizational skills.

Key Responsibilities
  • Office Operations: Manage and coordinate daily administrative functions, including scheduling, filing, and correspondence.
  • Client Support: Serve as the primary point of contact for office inquiries, responding to visitors and ensuring the highest standard of care.
  • Staff Coordination: Coordinate staff schedules and client appointments, ensuring adequate coverage for all services.
  • Client Intake: Manage client intake processes, including maintaining accurate records, updating client files, and ensuring compliance with regulatory requirements.
  • Financial Management: Assist with billing, invoicing, and processing payroll in coordination with the finance department.
  • Office Maintenance: Maintain office supplies, inventory, and equipment, ensuring the office is well-organized and functions efficiently.
  • Staff Support: Support hiring, onboarding, and training processes for new staff, including maintaining personnel files.
  • Process Improvement: Collaborate with management and service teams to support the ongoing improvement of administrative processes and office policies.
  • Regulatory Compliance: Ensure that office operations comply with relevant local, state, and federal regulations, including privacy and data protection laws.
  • Event Planning: Assist with planning and organizing company events, meetings, and client activities.
Qualifications
  • Proven experience in office management, administrative support, or a similar role.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize tasks, and manage time efficiently.
  • Proficiency in office software, such as Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling and payroll software.
  • Understanding of or experience in the human services field, particularly in serving individuals with intellectual and developmental disabilities, is highly preferred.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High level of professionalism and a positive, compassionate attitude.


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