Day Services Manager
3 weeks ago
ResCare Community Living is seeking a highly skilled Day Services Manager to oversee the operation of day services, including personnel, operational budget, compliance with agency policy, state/federal regulations, or standards of service, and quality of program for persons served.
Responsibilities:
- Oversee the hiring process of all assigned positions in accordance with Company policy and local, state, and federal employment law.
- Ensure all assigned staff receive training and supervision as needed to meet performance expectations.
- Ensure accurate and timely completion of all documentation related to staff (new hires, terms, performance reviews, leave requests, corrective actions).
- Participate in investigations and ensure appropriate follow through on recommendations.
- Manage contracts and supervise the work of contract staff.
- Oversee ongoing contracts.
- Supervise and train staff on contract work.
- Maintain good customer relations with current business partners.
- Provide support to persons served.
- Oversee the treatment/support services provided by day services staff.
- Serve as liaison for appropriate Support Coordinators, family, legal guardians.
- Coordinate/resolves conflicts in resources for provision of services.
- Attend support plans or special reviews, as necessary.
- Monitor program documentation for accuracy and timeliness.
- Evaluate and monitor program effectiveness.
- Monitor individual financial records.
- Monitor individual medication administration records.
- Provide budget and financial oversight.
- Assist in the development and monitoring of assigned budgets.
- Remain within budgeted expenses for service areas.
- Reviews and assigns referrals in admission to program.
- Conducts and monitors service integrity and compliance to service site/company policy to maintain licensure, Medicaid, or other funding.
- Monitor staffing schedules, overtime, staff vacancy rates.
Qualifications:
- Bachelor of Arts/Bachelor of Science in Business, Health care Administration, or a Social Science preferred.
- Must have a minimum of five years in the Human Services field with two years of progressively responsible management experience.
- Prior experience providing services and supports to individuals with developmental disabilities preferred.
- Ability to communicate verbally and in writing.
- Ability to travel to multiples service sites, staying overnight if necessary.
- Experience in managing systems, processes, and people.
- Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities.
- Demonstrate computer proficiency with working knowledge of Excel, Word.
- Good organizational skills and attention to detail.
- Proven supervisory skills.
- Capable of working responsibly with highly confidential information.
- Proven track record to guide teams toward multiple goals within several resource and/or reimbursement models.
- Valid driver's license from state of residence with satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier.
About our Line of Business:
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit Follow us on Facebook and LinkedIn.
Salary Range:
USD $37,440.00/Yr. - USD $43,680.00/Yr.
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