Team Operations Manager
4 days ago
As a Team Operations Manager at Little Caesars, you'll oversee the entire shift operations, focusing on delivering exceptional guest experiences, driving sales performance, and ensuring brand excellence. Your primary goal is to lead the team effectively in the absence of the manager, maintaining great service quality, and adhering to our operating policies and procedures.
The key responsibilities include:
- Assigning tasks to team members, including cleaning duties, line operations, opening/closing procedures
- Utilizing the huddle board to position the team for success
- Ensuring all security procedures are executed, including safe handling and open/close protocols
- Transferring duties during opening/closing shifts
- Fostering an environment where guests receive top-notch service
- Addressing and resolving customer complaints/issues promptly
You will also be responsible for managing and organizing the line, delegating duties to team members, and controlling food costs, labor, waste, and cash on the shift. Counting drawers and following daily cash handling procedures are essential tasks.
We offer competitive compensation, along with opportunities for career growth and professional development. Our ideal candidate must possess excellent communication skills, a positive attitude, and strong teamwork abilities. They should also be able to stand/walk for up to 8-10 hours per day, lift up to 55 pounds, and perform other physical demands of the role.
In this dynamic environment, we encourage our employees to grow professionally and personally. As a global pizza chain, Little Caesars prioritizes small-town values, which create a supportive and inclusive work culture.
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