Client Relations Representative

2 weeks ago


Cincinnati, Ohio, United States Western & Southern Life Full time
Key Responsibilities
  • Respond to client inquiries via phone, email, or online chat, providing timely and accurate resolutions.
  • Analyze client data to identify trends and areas for improvement.
  • Develop and maintain comprehensive knowledge of products and services to effectively address client needs.
  • Collaborate with internal teams to ensure seamless delivery of services.
Requirements
  • Bachelor's degree in a related field (or equivalent experience).
  • Proven track record of providing exceptional customer service.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
Estimated Salary: $40,000 - $60,000 per year

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