Customer Service and Sales Specialist

3 weeks ago


Rochester, New York, United States Staples Full time

Job Description: As a Retail Sales Associate at Staples, you will have the opportunity to work with a dynamic and supportive team to deliver an exceptional customer experience. Your primary responsibility will be to respond quickly and resourcefully to customer requests and concerns, ensuring that every interaction is positive and engaging.

Responsibilities and Expectations:

  1. Respond promptly and professionally to customer inquiries and concerns via phone, email, or in-person
  2. Create a welcoming and inviting store environment that encourages customers to explore and purchase products
  3. Maintain a high level of product knowledge and stay up-to-date on new and existing products
  4. Multitask on sales responsibilities and merchandising tasks while maintaining a clean and organized store

Benefits: As a valued member of our team, you will enjoy a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our goal is to support your overall well-being and career growth.



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