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Bank Sales Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our branch team as a Sales and Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of our bank's capabilities, tools, and resources.
Key Responsibilities- Engage customers in conversation to understand their banking needs and preferences
- Process transactions accurately and efficiently
- Provide assistance with account servicing needs
- Facilitate customer awareness and education of bank services, including digital banking capabilities
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
- High School Diploma or GED and 6 months customer service experience, cash handling
- Preferred Area of Experience: Sales, previous banking experience
- Skill(s): Financial literacy, Knowledge of retail banking products and services
As a Sales and Service Representative at First Citizens Bank, you will have the opportunity to work in a dynamic and supportive environment, with a comprehensive benefits package and competitive compensation. Our benefits programs are designed to meet our associates where they are in life, with customized offerings to support families, however defined.
First Citizens Bank is a leading financial institution with a rich history and a commitment to excellence. We are proud to serve customers in 18 states and the District of Columbia, with over 570 branches and a team of over 6,000 associates. Join us in our mission to help our customers achieve a lifetime of success.
