Customer Service Supervisor

5 days ago


Carmel, New York, United States Rite Aid of New York Full time
About the Role

Rite Aid of New York is seeking a highly motivated and customer-focused Lead Service Associate to join our team. As a key member of our store operations, you will be responsible for supervising and assisting Store Associates with daily tasks, ensuring a seamless customer experience, and maintaining a safe and clean store environment.

Key Responsibilities
  • Supervise and assist Store Associates with daily operational tasks, including receiving and stocking procedures, cash handling, and customer transactions.
  • Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Conduct regular inventory inspections, ensuring accurate stock levels and maintaining a well-organized store appearance.
  • Design and implement efficient work schedules, assigning tasks to foster a productive and effective workflow.
  • Maintain a safe and clean store environment, adhering to company standards and protocols.
Requirements
  • High School Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

Rite Aid of New York is committed to providing a supportive and inclusive work environment, offering competitive benefits, including:

  • Generous paid time off and holidays.
  • 401K matching and retirement savings plan.
  • Opportunities for career growth and professional development.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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