Product Service Representative

16 hours ago


Montgomery, Alabama, United States Cowin Equipment Company, Inc Full time

About the Job:

  • This dynamic role requires a highly motivated and personable individual who can promote all CEC products and services effectively.
  • As a key member of our team, you will be responsible for assisting customers with identifying their parts needs and obtaining the correct parts.

Job Description:

  • You will work closely with the Product Support Manager to ensure efficient order processing and timely delivery of parts to customers.
  • Develop service programs to assigned customers (maintenance programs, machine repairs, inspections, oil sampling) to improve customer satisfaction and retention.

Requirements:

  • A high school diploma or equivalent is required; a bachelor's degree is preferred.
  • Minimum 2 years of experience in a similar role is required.

The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving skills, and the ability to work independently in a fast-paced environment. The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.



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