Bilingual Customer Service Representative

2 days ago


Keller, Texas, United States Millennial Specialty Insurance LLC Full time
About Millennial Specialty Insurance LLC

Millennial Specialty Insurance, LLC is a leading Managing General Agency (MGA) in the United States, specializing in expert underwriting and industry-leading technology. Our company creates a superior insurance experience for carriers, distribution partners, and customers. We collaborate with insurance carriers to design and distribute products through agents, brokers, and technology partners.

Job Summary

We are seeking a highly skilled Bilingual Customer Service Representative to handle customer calls, emails, and payments in both English and Spanish. The ideal candidate will possess excellent communication and attention to detail skills, with the ability to make policy changes and endorsements without requiring a license.

Key Responsibilities
  • Respond to general incoming calls and place outbound calls as necessary.
  • Process and reply to Customer Service emails as part of daily duties.
  • Take payments for policies.
  • Make changes and endorsements to policies that do not require a license.
Requirements
  • Bilingual in Spanish and English.
  • 2 years of Customer Service experience and/or 1 year of Call Center experience.
  • High School/GED.
What We Offer

At Millennial Specialty Insurance LLC, we value our employees and offer a dynamic work environment with opportunities for growth and development.



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