Retail Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate cash registers, process transactions, and maintain a clean and organized sales floor.
- Assist members with purchasing decisions, locate merchandise, and promote products and services.
- Maintain a positive attitude, greet members, and thank them for their business.
- Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, multitask, and maintain a high level of productivity.
- Excellent communication and interpersonal skills.
- Ability to stand for long periods, lift up to 25 pounds, and move quickly around the sales floor.
- Competitive hourly wage and performance-based bonus opportunities.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- 401(k) and stock purchase plan options.
- Paid time off and holidays.
Sam's Club is a membership-based warehouse club that offers a wide range of products and services to its members. We are committed to providing exceptional customer service, driving sales growth, and creating a positive shopping experience for our members.
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