Customer Service Representative

2 months ago


Keller, Texas, United States Handyman Connection Full time

About Handyman Connection

Handyman Connection is a locally owned and operated Home Improvement Company dedicated to providing excellent customer service and quality workmanship. We have a strong reputation for delivering professional craftsmanship and great customer experience.

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, managing office administration, and supporting the growth of our business.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Office Administration
    • Manage office administration tasks, including scheduling, customer support, job tracking, billing, and staff communications.
  • Business Development
    • Support the growth of our business by identifying new opportunities and developing strategies to increase revenue.
  • Communication
    • Develop and maintain strong relationships with our clients, craftsmen, and other stakeholders.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous experience in customer service, office administration, or business development preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Strong organizational and time management skills.
    • Proficient in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

What We Offer

  • Competitive Salary
    • A competitive salary and bonus structure.
  • Benefits
    • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development
    • Opportunities for professional growth and development.


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