Communication Officer

3 days ago


Williamsport, Pennsylvania, United States Lycoming College Full time
Job Overview

Lycoming College is seeking a part-time Communications Officer to join the Public Safety team. This role requires exceptional communication skills and the ability to work effectively with diverse members of the campus community.

Key Responsibilities
  • Respond promptly to and properly document calls for service, including alarms, emergencies, and assisting students, employees, and visitors.
  • Communicate effectively and respectfully with all members of the campus community and visitors.
  • Accept and return lost and found property according to established policies and procedures.
  • Complete communication logs, including radio/telephone logs and vehicle use logs.
  • Responsible for distributing keys and returning them to the key cabinet.
  • De-escalate difficult situations by remaining calm, being empathetic, and maintaining impulse control to resolve matters while ensuring the exercise of authority respects the rights of individuals and groups.
  • Assist local law enforcement, fire, and other emergency service agencies in the performance of duties when requested.
Requirements
  • High school diploma.
  • Excellent customer service and interpersonal/communications skills required to respond to sensitive situations with diplomacy and tact.
  • Strong written communication skills to effectively communicate and document required reports.
What We Offer
  • 15% discount at the campus bookstore, excluding textbooks and snacks.
  • Reduced rates for meal packages for on-campus dining facilities.
  • Use of the campus recreations center and gym facilities for employees and household family members.
  • Use of the campus Library.


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