Communication Officer

1 month ago


Williamsport, Pennsylvania, United States Lycoming College Full time
Job Summary

We are seeking a part-time Communications Officer to join our Public Safety team at Lycoming College. As a key member of our team, you will be responsible for responding to calls for service, communicating effectively with the campus community, and assisting with emergency situations.

Key Responsibilities
  • Respond promptly to and properly document calls for service, including alarms, emergencies, and other incidents.
  • Communicate effectively and respectfully with all members of the campus community and visitors.
  • Accept and return lost and found property according to established policies and procedures.
  • Complete communication logs, including radio/telephone logs and vehicle use logs.
  • Responsible for distributing keys and returning them to the key cabinet.
  • De-escalate difficult situations by remaining calm, being empathetic, and maintaining impulse control.
  • Assist local law enforcement, fire, and other emergency service agencies as requested.
Requirements
  • High school diploma required.
  • Excellent customer service and interpersonal/communications skills required.
  • Strong written communication skills to effectively communicate and document required reports.
  • Ability to develop and maintain a working knowledge of college policies and procedures.
  • Ability to make quick decisions using sound judgment in emergency situations.
  • Ability to carry out verbal and written instructions.
  • Ability to establish and maintain effective relationships with those contacted in the course of work.
  • Ability to maintain a high degree of confidentiality at all times.
  • Ability to demonstrate professional conduct in highly sensitive or volatile situations.
  • Ability to handle multiple, simultaneous responsibilities at all times.
What We Offer
  • 15% discount at the campus bookstore.
  • Reduced rates for meal packages for on-campus dining facilities.
  • Use of the campus recreations center and gym facilities for employees and household family members.
  • Use of the campus Library.
How to Apply

Please submit a cover letter, Resume/CV, and a list of three references with contact information. Candidates will be evaluated on their ability to illustrate how their experience and skills connect to the qualifications of this position.



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