Front Desk Associate
2 days ago
We are seeking a highly motivated and energetic Front Desk Associate to join our dynamic team at Equinox in Tysons Corner. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a seamless and welcoming experience at our club.
Key Responsibilities- Professionally greet members and guests, providing a warm and inviting atmosphere
- Scan membership IDs and answer phones in a professional and courteous manner
- Respond to member inquiries, concerns, and discrepancies in a timely and efficient manner
- Update member accounts as needed and maintain accurate records
- Ensure the front desk area is clean and organized, maintaining a high level of professionalism
- Ability to work a variety of shifts, including mornings, afternoons, and weekends
- Provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our club
- Reliable, professional, and computer literate with excellent communication skills
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing, with the ability to effectively communicate in person, via email, and via phone
- Must be able to perform all essential physical aspects of the position, including standing for long periods, sitting, walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling, and lifting up to 50lbs at a time
- Complimentary club membership
- Perks and incentives with our products and services, including personal training, Pilates, spa, and shop
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website.
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