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Guest Services Representative

1 month ago

Vienna, Virginia, United States Extended Stay Full time
Guest Services Representative

At Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our guests.

Key Responsibilities:
  • Assist guests with their requests and needs in a timely and professional manner
  • Process reservations, registration, and departures according to company guidelines
  • Collect relevant guest information for potential sales leads
  • Provide reasonable accommodations and respond to guest requests with diligent follow through

We're looking for someone who is friendly, approachable, and has excellent communication skills. If you're a team player who is passionate about delivering exceptional customer service, we'd love to hear from you