Supervisor Medical Education

4 weeks ago


Oakland, California, United States Abbott Full time
Job Summary

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

About the Role

This position works out of our location in the Diabetes Care division where we're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.

As the Supervisor, Medical Events Group, you will be responsible for providing direct supervision to individuals in the Medical Events Group (MEG). Supervision includes answering routine complaint handling questions from individuals in MEG, training, and monitoring complaint cases to ensure timely review, proper documentation, and on time filing of vigilance reports globally. The role will work closely with Customer Service, Complaint Evaluations Group, and Complaints Investigation Group to ensure accurate documentation and timely filing of submissions.

Key Responsibilities

• Responsible for supervising personnel who review potentially reportable complaints and file Vigilance Reports to Competent Authorities globally.

• Responsible for ensuring Vigilance Reports are completed and submitted in a timely manner in accordance to applicable procedures by the Medical Events Group staff.

• Responsible for working with Customer Service, Complaint Evaluations Group, and Complaints Investigation Group to ensure accurate documentation and timely filing of submissions.

• Responsible for providing subject matter expertise, guidance, and training to members of the Medical Events Group, as well as to other functional departments.

Requirements

• Bachelors Degree in Science, Medical (Physician, Nursing, Pharmacy) or equivalent in a technical discipline.

• Minimum 3 years of overall experience working in a quality related role, or equivalent time in clinical laboratory, medical, or nursing experience.

• Knowledge of FDA/International guidelines for drug/device safety reporting requirements.

About Abbott

Abbott is an Equal Opportunity Employer, committed to employee diversity. We provide reasonable accommodation to qualified individuals with disabilities. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.
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