School Counselor
4 weeks ago
We are seeking an experienced Operations Supervisor to oversee our team of Medical Case Specialists in a fast-paced healthcare setting. As an Operations Supervisor, you will be responsible for managing processes and procedures to ensure timely and quality completion of work according to clients' contractual obligations.
Key Responsibilities:
- Manage a team of 10-15 Medical Case Specialists
- Oversee the team's performance in order to achieve the operation goals of timeliness, quality, and customer service
- Coordinate employee onboarding and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
- Analyze and report on a monthly and quarterly basis operational statistic
Requirements:
- Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education
- 5 years total relevant experience; 2 of the 5 years must be supervising or leading teams or projects (preferably in a healthcare setting)
- Experience in an operations role within a healthcare setting
- Strong leadership skills with the ability to prioritize, delegate, and communicate effectively
What We Offer:
- Competitive compensation and quarterly bonuses
- Tuition reimbursement
- A 50% company match of your pre- and post-tax contributions up to 6% of your salary, including immediate vesting of company contributions
- Generous paid time off (minimum of 14 days/year), as well as 9 paid holidays
- Access to flexible benefits, including health and wellness programs, long and short-term disability, an employee assistance program, employee referral bonuses, credit union access and flexible spending accounts
- An inclusive and ethical workplace
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your application.
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