Technical Support Specialist
3 weeks ago
Job Summary:
The Desktop Support Technician is a technical individual who possesses expertise involving the use and repair of a wide variety of computer equipment. This includes servers, workstations, field computers, peripherals, handheld devices, software, operating systems, and programming.
Key Responsibilities:
- Manage work assignments with minimal supervision while adhering to departmental change control and problem reporting procedures.
- Effectively communicate in both a technical and non-technical manner with employees from all levels and departments.
- Troubleshoot the whole Windows suite and ability to troubleshoot computers, printers, and other related hardware such as servers, workstations, cellphones & handheld devices.
Requirements:
- Strong communication and customer service skills.
- Ability to troubleshoot and repair computer equipment.
- Knowledge of software, operating systems, and programming.
Benefits:
- $20/hr to $25/hr.
- Medical, dental, and vision insurance.
- HSA, FSA, and DCFSA account options.
- 401k retirement account access with employer matching.
- Paid sick leave and/or other paid time off as provided by applicable law.
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