IT Support Specialist for NV Agency

11 hours ago


Carson City, Nevada, United States MANAGEMENT APPLICATIONS, INC. Full time

Job Title: IT Support Specialist for NV Agency

Job Summary:

Management Applications, Inc. is seeking a highly skilled IT Support Specialist to provide technical support for a contract serving the Lake Tahoe Region for a NV Agency. The successful candidate will be responsible for providing user support for approximately 70 laptops, as well as supporting basic network infrastructure, routers, switches, and wireless networking systems.

Responsibilities:

* Provide user support for approximately 70 laptops
* Support basic network infrastructure, routers, switches, and wireless networking systems
* Assist the voice system provider (contract with VOX)
* Operate and maintain servers, including physical servers running 30+ virtual servers in a VMWare/VSphere environment
* Advise the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s)

Equipment:

* Network: Sonicwall NSA 2400 Security Appliance, Dell and Cisco Networking hardware, Wireless networks (2 - one secure & one public access), Utility Telecom IP over Copper - 100 Mbps
* User Support: Approximately 65 Dell Latitude laptops of various vintages, Docking Stations, LCD monitors, 5 - 10 desktop workstations, 3Macs, 5 iPads (Air2)
* Enterprise Software: Office 365/Exchange (Cloud based), Springbrook - Accounting system (Cloud based), Acronis backup, TrendMicro Security, Nortel voice switch

Requirements:

* Experience in user support, network infrastructure, and server operations
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment

How to Apply:

To be considered for this position, please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.



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