Admissions Coordinator

1 day ago

Birmingham AL USA, United States ADDICTION AND MENTAL Full time
Job Title: Admissions Specialist

At Addiction and Mental, we are seeking a highly skilled and compassionate Admissions Specialist to join our Access Team. As a key member of our team, you will play a vital role in facilitating the pre-admission process for potential clients and their families.

Key Responsibilities:
  • Interact with potential clients and their families to gather relevant information and motivate them to take appropriate action regarding suggested treatment.
  • Complete pre-admissions screenings and compare against established intake criteria, policies, and procedures to move patients forward in the pre-admission process.
  • Evaluate patient insurance and financial eligibility, and discuss financial terms with clients and family members.
  • Use all collected information to motivate patients into a decision-making process, helping them to understand the suggested level of care and persuading them to start treatment as soon as possible.
  • Advocate for potential clients both internally and externally to clear any roadblocks to admission.
  • Collect, record, and convey pertinent client information to supervisors, clinical and medical teams, and other staff as necessary.
  • Provide referrals to patients where necessary, connecting them with appropriate resources in their areas.
  • Send follow-up materials, including screening summary letters and drug screens, to referral sources where warranted.
  • Ensure the protection of patient health information by following HIPAA and 42 C.F.R. Part 2 regulations.
  • Track all potential patients not admitted to the appropriate level of care and follow up where appropriate to convert to admission.
  • Complete all assigned ongoing trainings and competencies.
  • Record daily patient-related activities in the Customer Relationship Management system using clear, concise, and accurate documentation.
Requirements:
  • Minimum two years of undergraduate studies or 5 years of relevant work experience required.
  • Bachelor's degree preferred, with CRSS certification a plus.
  • Knowledge of chemical dependency preferred.
  • Customer service and/or sales experience required.
  • Computer data entry skills required, with a typing speed of 40 wpm required.
  • Customer Relationship Management software experience preferred.
Essential Skills and Abilities:
  • Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 C.F.R. Health Insurance Portability and Accountability Act and 42 C.F.R. Part 2 Confidentiality of Alcohol and Drug Abuse Patient Records.
  • Be an example of our core values daily and hold yourself accountable to Bradford standards, policies, and procedures.
  • Have excellent listening skills combined with the ability to interpret and apply what you hear.
  • Have strong attention to detail.
  • Be self-motivated and able to work under minimal supervision.
  • Be able to bond in a professional manner with potential patients and families.
  • Have a valid driver's license and a safe driving record, with reliable transportation.
  • Exhibit high energy levels and convey care and empathy while answering calls and completing consultations.
  • Be emotionally and physically capable of functioning under stressful situations.
  • Be able to operate in a metrics-driven culture.
  • Be able to work in a cooperative manner with co-workers, managers, patients, families, and perspective patients and families.
  • Possess a working knowledge of chemical dependency signs and symptoms in adults and adolescents.
  • Possess a working knowledge of appropriate emergency, benevolent, and/or self-help referral information.
  • Be able to accurately discuss all services Addiction and Mental provides.
  • Have the ability to identify and escalate priority issues.
  • Regular attendance, consistently punctual, and dependable for all scheduled shifts.
  • Display a willingness to be flexible with daily schedules.
  • Other duties as assigned.
  • If recovering, two (2) years of continuous verifiable sobriety.

  • Admissions Coordinator

    4 weeks ago

    Birmingham, AL, USA, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in ensuring the smooth and efficient admission process for our patients.Key ResponsibilitiesObtain and verify demographic information, insurance benefits, and eligibility for...

  • Admissions Coordinator

    1 month ago

    Birmingham, AL, USA, United States Alabama Community College System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Processor to join our team at the Alabama Community College System. As an Admissions Processor, you will play a critical role in ensuring the smooth operation of our admissions process, from data entry to record maintenance.Key ResponsibilitiesAssist in the processing of admissions...

  • Admissions Coordinator

    2 days ago

    Birmingham, AL, USA, United States ADDICTION AND MENTAL Full time

    Job Title: Admissions SpecialistAt Addiction and Mental, we are seeking a highly skilled and compassionate Admissions Specialist to join our Access Team. As a key member of our team, you will play a critical role in facilitating the pre-admission process for potential clients and their families.Job Summary:The Admissions Specialist will interact with...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    About the RoleWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in managing inpatient and outpatient admissions, ensuring seamless patient registration and coordination with hospital staff.Key ResponsibilitiesObtain complete and accurate...

  • Admissions Counselor

    2 days ago

    Birmingham, AL, USA, United States Herzing University Full time

    Job SummaryWe are seeking a highly motivated and organized Admissions Advisor to join our team at Herzing University. As an Admissions Advisor, you will play a critical role in educating and attracting potential students to attend our university through inbound and outbound phone interactions.Key ResponsibilitiesRespond to inquiries from prospective students...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will be responsible for managing inpatient and outpatient admissions, registering incoming patients, and ensuring accurate and complete demographic and financial information.Key ResponsibilitiesObtain...

  • Admissions Coordinator

    2 days ago

    Birmingham, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As a key member of our Patient Access team, you will be responsible for coordinating and managing inpatient and outpatient admissions, ensuring seamless registration and documentation processes.Key ResponsibilitiesObtain complete and...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will be responsible for managing inpatient and outpatient admissions, ensuring accurate and timely registration of patients, and providing exceptional customer service to patients, families, and healthcare...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in managing inpatient and outpatient admissions, ensuring seamless registration processes, and providing exceptional customer service to patients and their families.Key...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will be responsible for obtaining and verifying demographic information, insurance benefits, and eligibility. You will also assign the correct medical record and account number, ensuring accurate billing...

  • Admissions Coordinator

    3 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will be responsible for managing inpatient and outpatient admissions, ensuring accurate and timely registration of patients, and providing exceptional customer service to patients, families, and healthcare...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in ensuring the smooth and efficient registration process for patients. Your primary responsibility will be to coordinate and manage inpatient and outpatient admissions,...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in managing inpatient and outpatient admissions, ensuring seamless registration processes, and providing exceptional customer service to patients and their families.Key...

  • Admissions Coordinator

    18 hours ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. In this role, you will be responsible for coordinating and managing inpatient and outpatient admissions, ensuring seamless transitions for patients and their families.Key ResponsibilitiesObtain complete and accurate demographic and...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in managing inpatient and outpatient admissions, ensuring seamless patient registration and coordination with hospital staff.Key ResponsibilitiesObtain complete and accurate...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in ensuring the smooth and efficient admission process for our patients.Key ResponsibilitiesObtain and verify demographic information, insurance benefits, and eligibility for...

  • Admissions Coordinator

    2 days ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryGuidehouse is seeking a highly organized and detail-oriented Admissions Coordinator to join our team. As a key member of our Patient Access department, you will be responsible for coordinating and managing inpatient and outpatient admissions, ensuring seamless transitions for patients and families.Key ResponsibilitiesRegister incoming patients,...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As a key member of our healthcare team, you will be responsible for managing inpatient and outpatient admissions, ensuring seamless patient registration and insurance processing.Key ResponsibilitiesObtain complete and accurate demographic...

  • Admissions Coordinator

    4 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    About the RoleWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in ensuring the smooth and efficient registration of patients, while providing exceptional customer service and support to our patients, families, and healthcare teams.Key...

  • Admissions Coordinator

    3 weeks ago

    Birmingham, Alabama, United States Guidehouse Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Admissions Coordinator to join our team at Guidehouse. As an Admissions Coordinator, you will play a critical role in ensuring the smooth and efficient registration process for patients.Key ResponsibilitiesObtain complete and accurate demographic and financial information from patients,...