Technical Support Manager
6 days ago
Franklin Electric is seeking a highly skilled Technical Support Manager to join our team. As a key member of our technical support team, you will be responsible for resolving internal and external customers' technical problems, managing technical support staff, and providing technical training resources.
Key Responsibilities:- Resolve technical problems on the technical support call center, customer emails, and Franklin Water Systems websites.
- Manage the activities and projects of assigned technical support staff.
- Provide technical training resources and new ways to deliver technical information.
- Manage technical document projects.
- Draft technical letters and self-service publications as needed.
- Bachelor's degree in business or a related technical field.
- Five to seven years of related experience.
- One to three years of supervisory experience.
- Competitive salaries and comprehensive benefits.
- Hybrid remote work arrangements.
- Generous paid time off and holidays.
- Paid parental leave and on-site motherhood rooms.
- On-site café and complimentary beverage stations.
- Indoor fitness facility and outdoor walking paths.
- 401(k) with matching and service contributions.
- Health, dental, vision, life insurance.
- Short and long-term disability.
- Fertility and adoption support.
- Undergraduate and graduate tuition reimbursement.
- Professional development assistance.
- Health and wellness programs.
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Technical Support Manager
1 week ago
Fort Wayne, Indiana, United States Franklin Electric Full timeJob Title: Technical Support ManagerFranklin Electric is seeking a highly skilled Technical Support Manager to join our team. As a Technical Support Manager, you will be responsible for resolving internal and external customers' technical problems, managing technical support staff, and providing technical training resources.Key Responsibilities:Resolve...
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Technical Support Manager
5 days ago
Fort Wayne, Indiana, United States Franklin Electric Full timeTechnical Support ManagerFranklin Electric is seeking a highly skilled Technical Support Manager to join our team. As a key member of our support team, you will be responsible for resolving technical issues for our customers and internal stakeholders.Key Responsibilities:Manage and resolve technical issues for customers and internal stakeholders via phone,...
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Technical Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States QSC Full timeTechnical Support EngineerOverview:The Technical Support Engineer plays a critical role in delivering exceptional technical support to Q-SYS customers across North America. Key responsibilities include performing comprehensive diagnostics and troubleshooting for Q-SYS products, including audio, video, networking, and third-party control integrations. This...
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Technical Support Specialist
1 week ago
Fort Wayne, Indiana, United States Young Dental Full timeJob Title: Technical Support SpecialistJob Summary:Young Innovations is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications.Key Responsibilities:Identify hardware and...
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Technical Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States QSC Full timeTechnical Support EngineerQSC is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support to Q-SYS customers across North America.Key Responsibilities:Provide comprehensive diagnostics and troubleshooting for Q-SYS products, including audio,...
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Technical Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States QSC Full timeTechnical Support EngineerQSC is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support to our customers across North America.Key Responsibilities:Provide comprehensive diagnostics and troubleshooting for Q-SYS products, including audio,...
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Technical Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Creative Financial Staffing Full time**Future Opportunity Announcement**Position Overview: We are looking for a dedicated Technical Support Specialist who is committed to delivering exceptional customer service. This role involves providing timely technical support, resolving issues related to hardware, software, and network systems, documenting solutions, and escalating more complex challenges...
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Technical Support Analyst
4 weeks ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeAbout the Role:We are seeking a highly skilled and customer-focused Customer Success Support Specialist to join our team at Northern Data Systems. As a key member of our support team, you will be responsible for providing exceptional support to our clients, ensuring their technical needs are met, and helping them achieve their business goals.Key...
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Technical Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Creative Financial Staffing Full time**Future Job Opening Announcement**Position Overview: We are in search of a dedicated Help Desk Support Specialist who is passionate about delivering exceptional customer service. This role involves providing timely technical support, addressing hardware, software, and network challenges, documenting resolutions, and escalating intricate issues as necessary....
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Technical Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Creative Financial Staffing Full time**Future Opportunity Announcement**Position Overview: We are in search of a dedicated Technical Support Specialist who is passionate about providing exceptional customer service. This role involves delivering timely technical support, addressing hardware, software, and network challenges, documenting resolutions, and escalating intricate issues as necessary....
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Technical Support Specialist
1 month ago
Fort Wayne, Indiana, United States Creative Financial Staffing Full time**Future Opportunity Announcement**Position Overview: We are looking for a dedicated Technical Support Specialist to deliver exceptional customer service and technical assistance. This role involves resolving various hardware, software, and network challenges, documenting solutions, and addressing more complex issues as necessary. The ideal candidate will...
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Technical Support Specialist
1 month ago
Fort Wayne, Indiana, United States Allstar Technologies Full timePosition OverviewBenefits:401(k) plan401(k) matchingDental coverageHealth insuranceCareer advancement opportunitiesPaid time offVision coverageABOUT THE ROLEAllstar Technologies is in search of a dedicated IT professional who enjoys assisting others and solving intricate challenges. You should have a strong desire to support clients, a knack for...
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Technical Support Specialist
1 month ago
Fort Wayne, Indiana, United States Creative Financial Staffing Full time**Future Job Opening Announcement**Position Overview: We are looking for a dedicated Help Desk Technician to deliver exceptional technical support. The ideal candidate will efficiently address hardware, software, and network challenges, document resolutions, and escalate intricate issues as necessary. You will provide clear instructions, maintain a...
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NOC Technical Support Specialist
1 week ago
Fort Wayne, Indiana, United States Motorola Solutions Full timeJob Title: NOC Technical Support SpecialistJob Summary:We are seeking a highly skilled NOC Technical Support Specialist to join our team at Motorola Solutions. As a key member of our network operations team, you will be responsible for providing technical support and troubleshooting for our network infrastructure, including Windows Desktops, Windows Servers,...
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NOC Technical Support Specialist
1 week ago
Fort Wayne, Indiana, United States Motorola Solutions Full timeJob Title: NOC Technical Support SpecialistJob Summary:We are seeking a highly skilled NOC Technical Support Specialist to join our team at Motorola Solutions. As a key member of our network operations team, you will be responsible for providing technical support and troubleshooting for our network infrastructure, including Windows Desktops, Windows Servers,...
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Technical Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Allstar Technologies Full timeJob OverviewBenefits:401(k) plan401(k) matchingDental coverageHealth insuranceCareer advancement opportunitiesPaid time offVision coveragePOSITION SUMMARYAllstar Technologies is on the lookout for a skilled IT professional who is dedicated to providing exceptional service and solving intricate challenges. If you have a passion for assisting others, a knack...
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Technical Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Allstar Technologies Full timePosition OverviewBenefits:401(k) plan401(k) matchingDental coverageHealth insuranceOpportunities for career advancementPaid time offVision coverageABOUT THIS ROLEAllstar Technologies is on the lookout for a skilled IT professional who is dedicated to providing exceptional service and solving intricate issues. You should have a genuine passion for assisting...
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NOC Technical Support Specialist
1 week ago
Fort Wayne, Indiana, United States Motorola Solutions Full timeJob SummaryMotorola Solutions is seeking a skilled NOC Technical Support Specialist to join our team. As a key member of our network operations team, you will be responsible for providing technical support and troubleshooting for our network and systems infrastructure.Key ResponsibilitiesMonitor and manage network and systems infrastructure to ensure optimal...
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NOC Technical Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States Motorola Solutions Full timeJob SummaryThis role is responsible for providing technical support and troubleshooting services for network and systems infrastructure. The successful candidate will have experience with network monitoring and management, as well as customer-facing IT service organizations.Key ResponsibilitiesMonitor and manage network infrastructure, including Windows...
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Technical Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Creative Financial Staffing Full time**Future Opening Announcement**Position Overview: We are in search of a dedicated Help Desk Technician who is passionate about providing exceptional customer service and technical support. The ideal candidate will assist users by addressing hardware, software, and network-related challenges, while also documenting solutions and escalating intricate issues as...