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Patient Access Financial Advocate Specialist

2 months ago

Miamisburg, Ohio, United States Kettering Health Full time

Job Summary: We are seeking a highly skilled Patient Access Financial Advocate Specialist to join our team at Kettering Health. As a key member of our Patient Access team, you will be responsible for pre-screening and enrolling self-pay patients for external financial assistance programs, with a primary focus on Medicaid.

Key Responsibilities:

  • Pre-screen patients to determine eligibility for external financial assistance programs
  • Enroll patients in Medicaid and other financial assistance programs
  • Collaborate with patients, providers, and insurance companies to resolve billing and payment issues
  • Provide exceptional customer service and support to patients and families
  • Stay up-to-date on changing regulations and policies related to Medicaid and financial assistance programs

Requirements:

  • Bachelor's degree in a related field (e.g. healthcare administration, business, social work)
  • 2+ years of experience in patient access, financial assistance, or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of Medicaid and financial assistance programs

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • Recognition and rewards for outstanding performance