Patient Registration Specialist

3 weeks ago


Miamisburg, Ohio, United States Kettering Health Full time

About the Role:

Kettering Health is a leading healthcare provider in southwest Ohio, committed to delivering high-quality care to every stage of life. As a Patient Registration I, you will play a vital role in ensuring seamless patient experiences.

Key Responsibilities:

  • Register patients with exceptional customer service and effective communication.
  • Review scheduled outpatient visits to ensure patients have been screened for discounts and payment arrangements.
  • Assist patients with financial assistance forms, HCAP applications, and Medicaid applications.
  • Update patient accounts and demonstrate knowledge of compliance and legally required registration forms.

Requirements:

  • Previous registration or scheduling experience is strongly preferred.
  • Excellent written and oral communication skills.
  • Ability to work in a high-paced environment and maintain a respectful, caring, and professional manner.
  • Flexible schedule to fit staffing needs.

Education:

  • High school diploma required.
  • One or more years of medical office or customer service experience required.

About Kettering Health:

Kettering Health is a not-for-profit system of 13 medical centers and over 120 outpatient facilities. We are committed to transforming the healthcare experience with high-quality care for every stage of life.



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