Patient Registration Specialist
3 days ago
About the Role:
Kettering Health is a leading healthcare provider in southwest Ohio, committed to delivering high-quality care to every stage of life. As a Patient Registration I, you will play a vital role in ensuring seamless patient experiences.
Key Responsibilities:
- Register patients with exceptional customer service and effective communication.
- Review scheduled outpatient visits to ensure patients have been screened for discounts and payment arrangements.
- Assist patients with financial assistance forms, HCAP applications, and Medicaid applications.
- Update patient accounts and demonstrate knowledge of compliance and legally required registration forms.
Requirements:
- Previous registration or scheduling experience is strongly preferred.
- Excellent written and oral communication skills.
- Ability to work in a high-paced environment and maintain a respectful, caring, and professional manner.
- Flexible schedule to fit staffing needs.
Education:
- High school diploma required.
- One or more years of medical office or customer service experience required.
About Kettering Health:
Kettering Health is a not-for-profit system of 13 medical centers and over 120 outpatient facilities. We are committed to transforming the healthcare experience with high-quality care for every stage of life.
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