Pre-Certification Specialist
3 days ago
Kettering Health is a not-for-profit system of 13 medical centers and over 120 outpatient facilities serving southwest Ohio. Our mission is to transform the healthcare experience with high-quality care for every stage of life.
Campus OverviewKettering Health Miamisburg is a full-service hospital located minutes west of the Dayton Mall. We have been serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.
Responsibilities & RequirementsWe are seeking a highly skilled and customer-focused individual to join our team as a Pre-Certification Specialist. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Articulate the mission of Kettering Health and Pre-Access
- Provide exceptional customer service to patients and families
- Manage and resolve inquiries and issues in a timely and professional manner
- Collaborate with healthcare teams to ensure seamless patient care
- Stay up-to-date with changing regulations and policies
Requirements:
- High school diploma required
- One-year customer service experience required
- Previous registration/medical/billing office experience preferred
- Strong computer skills and phone skills
- Ability to work in a high-paced environment
We prefer candidates with a high school diploma and one year of customer service experience. Previous registration/medical/billing office experience is also preferred. The ideal candidate will have strong computer skills, phone skills, and the ability to work in a fast-paced environment.
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