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Pre-Certification Specialist

1 month ago

Miamisburg, Ohio, United States Kettering Health Full time
About Kettering Health

Kettering Health is a not-for-profit system of 13 medical centers and over 120 outpatient facilities serving southwest Ohio. Our mission is to transform the healthcare experience with high-quality care for every stage of life.

Campus Overview

Kettering Health Miamisburg is a full-service hospital located minutes west of the Dayton Mall. We have been serving the residents of Warren, Butler, and Southern Montgomery counties for over 40 years.

Responsibilities & Requirements

We are seeking a highly skilled and customer-focused individual to join our team as a Pre-Certification Specialist. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Articulate the mission of Kettering Health and Pre-Access
  • Provide exceptional customer service to patients and families
  • Manage and resolve inquiries and issues in a timely and professional manner
  • Collaborate with healthcare teams to ensure seamless patient care
  • Stay up-to-date with changing regulations and policies

Requirements:

  • High school diploma required
  • One-year customer service experience required
  • Previous registration/medical/billing office experience preferred
  • Strong computer skills and phone skills
  • Ability to work in a high-paced environment
Preferred Qualifications

We prefer candidates with a high school diploma and one year of customer service experience. Previous registration/medical/billing office experience is also preferred. The ideal candidate will have strong computer skills, phone skills, and the ability to work in a fast-paced environment.