Store Operations Manager

3 weeks ago

Cincinnati, Ohio, United States Community Choice Financial Family of Brands Full time

Job Summary:

As a Store Operations Manager at Community Choice Financial Family of Brands, you will oversee the success of your store and team by setting high standards for performance and customer service.

Key Responsibilities:

  • Provide ongoing coaching and training to your team to reach Company objectives, increase revenue, and develop their skills.
  • Oversee marketing efforts for your location, champion store security and loss prevention, and review transactions to create a growth-oriented environment.
  • Lead the charge and set an example for all store employees to identify local marketing strategies, use business-to-business partnership opportunities, and host community events to drive growth and revenue.
  • Supervise and maintain office security, including cash management and loss prevention, and verify and document cash overages/shortages, vault, inventory, deposits, and expenses.
  • Examine, evaluate, and process loan/pawn applications and transactions, and assess risk within established limits.
  • Ensure the store is staffed for optimal performance, monitor and maintain store appearance, and address basic facilities needs.
  • Work efficiently in a rapidly changing environment and handle multiple challenging tasks to meet individual and team performance standards.

Requirements:

  • Minimum 3 years of experience and proven success in a supervisory or leadership role in retail, financial, service, or related industries.
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems.
  • Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday.
  • Ability to successfully pass a criminal background check.

Benefits:

  • A comprehensive new hire training program to help set you up for success.
  • Access to a robust learning management system with e-learning modules and training programs.
  • Paid on-the-job training and professional development programs.
  • Multiple coverage levels for Medical, Dental, and Vision.
  • Group Health and Wellness Program, plus special savings on retail items, travel, entertainment, and more.
  • Options for Flexible Spending Accounts and Health Savings Accounts.
  • Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance.

About Us:

Community Choice Financial Family of Brands is a leading retailer of financial services to unbanked and underbanked consumers. With more than 1,700 retail storefronts and several online products available in 20+ states, we are committed to helping people across the country get access to the short-term financial services they need when they need it most.

Important:

The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. In-store positions are in-person only, remote options not available.

Equal Opportunity Employer:

The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.

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