Warehouse Operations Manager
3 weeks ago
As a Warehouse Operations Manager at Restaurant Depot, you will be responsible for ensuring the efficient operation of the Branch to deliver exceptional customer satisfaction and projected bottom-line profit. You will manage personnel issues and supervision, maintain a positive company image, and provide courteous, friendly, and efficient customer service.
Key Responsibilities:
General operations of the Branch
Develops strong business relationships with customers by maintaining open communication and resolving problems quickly and effectively
Ensures compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control
Reviews financial and operational reports and takes necessary actions based on report results
Directs subordinates to manage all warehouse operations, including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping, and in-store customer service
Defines service standards and operational mission, communicates them to employees, and monitors activities to meet branch goals
Maximizes sales opportunities by ensuring high levels of customer service while meeting budgetary guidelines
Manages selection, annual performance appraisals, and professional development of Management-level personnel
Directly supervises and manages department managers
Coaches managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary action
Maintains communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations
Reviews inventory on a regular basis to ensure accuracy and in-house products
Completes and processes necessary reports and paperwork accurately and timely
Requirements:
Bachelor's degree (preferred but not required)
Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment
Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention
Strong leadership skills, capable of running a high-volume warehouse operation
Excellent communication, organizational, and people management/training skills, with a strong customer service orientation
Commitment to company values and strong customer orientation
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