Warehouse Operations Manager

3 weeks ago


Cincinnati, Ohio, United States Restaurant Depot Full time
Job Summary:

As a Warehouse Operations Manager at Restaurant Depot, you will be responsible for ensuring the efficient operation of the Branch to deliver exceptional customer satisfaction and projected bottom-line profit. You will manage personnel issues and supervision, maintain a positive company image, and provide courteous, friendly, and efficient customer service.

Key Responsibilities:

General operations of the Branch

Develops strong business relationships with customers by maintaining open communication and resolving problems quickly and effectively

Ensures compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control

Reviews financial and operational reports and takes necessary actions based on report results

Directs subordinates to manage all warehouse operations, including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping, and in-store customer service

Defines service standards and operational mission, communicates them to employees, and monitors activities to meet branch goals

Maximizes sales opportunities by ensuring high levels of customer service while meeting budgetary guidelines

Manages selection, annual performance appraisals, and professional development of Management-level personnel

Directly supervises and manages department managers

Coaches managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary action

Maintains communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations

Reviews inventory on a regular basis to ensure accuracy and in-house products

Completes and processes necessary reports and paperwork accurately and timely

Requirements:

Bachelor's degree (preferred but not required)

Minimum 4 years of management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment

Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention

Strong leadership skills, capable of running a high-volume warehouse operation

Excellent communication, organizational, and people management/training skills, with a strong customer service orientation

Commitment to company values and strong customer orientation

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