Customer Service Representative

5 days ago


Louisville, Kentucky, United States Kelly Full time
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kelly. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide high-quality customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators

Requirements:

  • 1-2 years of call center experience
  • One year of work experience in a pharmacy or medical setting preferred
  • Proven ability to provide consistently high-quality customer service
  • High school diploma or equivalent

Benefits:

  • $17/hour
  • Monday-Friday schedule
  • Up to a $600 attendance bonus offered
  • 8 hour shifts between 8a-8p
  • Training hours will be M-F from 8:30am-5pm

About Kelly:

Kelly is a leading provider of workforce solutions, offering a range of services to help businesses succeed. We are committed to providing our employees with a positive and supportive work environment, and we are proud to be an equal opportunity employer.



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