Patient Access Representative
2 days ago
Cleveland Clinic is a world-renowned healthcare organization that provides top-quality care to patients. Our team of passionate and dedicated caregivers is committed to delivering exceptional patient experiences.
Job SummaryWe are seeking a Patient Access Representative to join our team. As a Patient Access Representative, you will be responsible for performing registration and obtaining information about demographics, insurance, medical, and financial. You will also be responsible for cross-training to staff all areas of patient access, such as front desk, admitting office, ED, and cash register.
Responsibilities- Perform registration and obtain information about demographics, insurance, medical, and financial
- Cross-train to staff all areas of patient access, such as front desk, admitting office, ED, and cash register
- Function as a Super User and act as a resource for training of new caregivers
- Provide registration and cash collection access in Epic
- High school diploma or GED and two years of experience in a customer-facing role OR an associate's degree and one year of experience OR a bachelor's degree
- Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year
- Basic PC software application knowledge and ability to use multiple data systems
- Knowledge of medical terminology
- Ability to communicate and exchange accurate information
- Ability to perform work in a stationary position for extended periods
- Ability to work with physical records or operate a computer or other office equipment
Follows standard precautions using personal protective equipment as required.
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Patient Access Representative
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Patient Access Representative
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Patient Access Representative
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Patient Access Representative
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