Patient Access Representative

3 days ago


Mayfield Heights, Ohio, United States Cleveland Clinic Full time
About the Role

Cleveland Clinic is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive exceptional care from the moment they arrive at our hospital.

Key Responsibilities
  • Perform registration and obtain information about demographics, insurance, medical, and financial.
  • Cross-train to staff all areas of patient access, such as front desk, admitting office, ED, and cash register.
  • Function as a Super User and act as a resource for training of new caregivers.
  • Provide registration and cash collection access in Epic.
Requirements
  • High school diploma or GED and two years of experience in a customer-facing role OR an associate's degree and one year of experience OR a bachelor's degree.
  • Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year.
  • Basic PC software application knowledge and ability to use multiple data systems.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
About Cleveland Clinic

Cleveland Clinic is a world-renowned healthcare organization dedicated to providing exceptional patient care. We are committed to innovation, quality, and safety, and we are seeking talented individuals who share our values to join our team.



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