Intake Coordinator

3 days ago


Tempe, Arizona, United States Aurora Behavioral Health System Arizona Full time

Aurora Behavioral Health System Arizona is seeking a highly skilled Intake Coordinator to join our team. As a key member of our Patient Services Call Center Department, you will be responsible for handling general inquiry calls from potential customers and referral sources. Your duties will include scheduling assessments for our Aurora Behavioral Health Tempe and Glendale locations, and/or referring patients to appropriate community resources. You will also gather information from callers to complete detailed intake forms to determine the appropriate level of care needed or to make referrals to appropriate resources. Additionally, you will act as a liaison for hospital referrals transferring for behavioral health inpatient treatment, and work with nursing, medical, and other disciplines to coordinate care for patients. A bachelor's degree in social work or counseling is preferred, but a high school diploma is required. Ideal candidates are moving towards obtaining licensure and have knowledge of DSM-V criteria, community resources, assessment, and crisis intervention. Experience in a behavioral healthcare hospital setting, call center, and crisis work is a plus. We offer competitive compensation and benefits, including 401(k), dental insurance, employee assistance program, employee discount, flexible spending account, health insurance, health savings account, life insurance, paid time off, and vision insurance. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.



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