Credit Representative

4 hours ago


GondrecourtleChâteau, Grand Est, United States Johnson Brothers Full time
Job Title: Credit Representative Job Summary: Johnson Brothers is seeking a highly skilled Credit Representative to join our team. As a Credit Representative, you will be responsible for the daily monitoring of customer accounts to promote timely payment, reduce customer past due invoices, increase company cash flow, and limit collection risk. Key Responsibilities: * Perform daily cash application to customer accounts * Identify, research, and reconcile customer invoice disputes * Work with internal partners to identify and correct the root cause of invoice disputes to prevent recurrence * Communicate with sales representatives, internal partners, and customers regarding the collection of invoices and other credit-related issues * Run aging update programs * Answer accounts receivable phone inquiries to ensure excellent customer service is provided to our internal and external customers * Foster and maintain a collaborative relationship with customers, sales, warehouse, delivery, customer service, and management * Ensure compliance with industry regulations and established credit policies and procedures Requirements: * Accuracy - Ability to perform work accurately and thoroughly * Communication - Ability to communicate while building and maintaining positive relationships * Problem Solving - Ability to find solutions for or to deal proactively with work-related problems * Working Under Pressure - Ability to complete assigned tasks under stressful situations while maintaining a positive attitude * Organization - Ability to organize and plan work to meet established deadlines * Independence - Ability to work independently with minimal supervision, make appropriate decisions, follow through, and make recommendations Preferred Qualifications: * Customer Service - Excellent customer service skills are needed * Integrity, Teamwork, Excellence, Passion, Innovation, and Work Ethic - Ability to support our Corporate Values * Education - Associate or Bachelor's degree in Accounting, Business, or Finance or equivalent work experience preferred * Experience - Knowledge of Accounts Receivable, Dispute Resolution, and Credit Functions * Computer Skills - Computer proficiency with Microsoft (Word, Outlook, PowerPoint) and Internet applications; I Series/AS400 experience preferred; 10 key typing skills * Advanced Excel experience preferred Equal Employment Opportunity: Johnson Brothers is committed to providing equal employment opportunity and equal treatment in employment without regard to race, ethnicity, color, religion, gender/gender identity or expression, sexual orientation, age, national origin or ancestry, physical or mental disability, military status or any other basis in protected by applicable federal, state and local law. Johnson Brothers makes employment decisions based solely on the basis of qualifications for the job. Worker Sub-Type: Regular Time Type: Full time
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