Healthcare Office Coordinator Specialist
5 days ago
Bridgewater Balance and Hearing Audiology, a renowned audiology practice in Knoxville, TN, is seeking a skilled Healthcare Front Office Coordinator. As a professional with a passion for delivering exceptional patient experiences, you will play a vital role in our team's success. Our commitment to providing the best hearing healthcare technology and personalized service has earned us a reputation as a trusted partner in the community since 2005.
What You'll Do:- As the face of Bridgewater, you will ensure an exceptional customer experience by providing a warm and professional environment, both in person and over the phone.
- Schedule and confirm appointments, verifying insurance coverage and patient information.
- Check patients in and out, collecting payments and processing paperwork as needed.
- Perform office duties and assist providers with administrative tasks, including hearing aid check-ins, minor repairs, and troubleshooting.
- Maintain a positive and professional demeanor while addressing patients and assisting providers.
- Excellent computer skills, with experience in medical office software and systems.
- Insurance experience and prior medical office administration a plus.
- Ability to multitask and manage time effectively, ensuring seamless operations.
- Exceptional problem-solving and communication skills, both verbal and written.
- Team player with a desire to learn and grow within our organization.
- A competitive hourly rate ($18-$22 per hour), commensurate with experience.
- A bonus potential based on performance.
- Guaranteed hours and schedule, with paid holidays and time off.
- A 401(k) plan after one year of service.
- Opportunities for growth and development within our dynamic team.
We are an equal opportunities employer, dedicated to fostering a diverse and inclusive work environment. If you're passionate about delivering exceptional patient care and joining a team that values excellence, apply now to become part of our dynamic team.
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