Hotel Guest Service Expert

5 days ago


Southlake, Texas, United States Aimbridge Hospitality Full time
About the Role

Aimbridge Hospitality - Delta Hotels Southlake is looking for an experienced Front Desk Agent to join our dynamic team. As a key member of our front office staff, you will be responsible for ensuring that every guest feels welcome and valued during their stay.

Responsibilities
  • Provide warm and friendly greetings to all guests, making them feel at home.
  • Manage the telephone switchboard effectively, handling incoming calls and resolving issues promptly.
  • Respond to guest inquiries regarding hotel services, facilities, and hours of operation, showcasing your product knowledge and expertise.
  • Coordinate check-in and check-out processes efficiently, ensuring a seamless transition for our guests.

This is an excellent opportunity to grow your career in hospitality while working with a talented team that shares your passion for delivering exceptional customer experiences.

What We Offer

Our competitive compensation package includes an estimated salary range of $45,000 - $65,000 per year, plus opportunities for professional growth and development.



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