IT Solutions Expert
2 weeks ago
We are seeking an IT Solutions Expert to support and enhance the technology infrastructure across our medical clinics, 503A and 503B pharmacies, and corporate offices. This role will be responsible for ensuring the seamless integration, operation, and support of IT systems and services within a healthcare and pharmacy environment, all while ensuring compliance with industry regulations.
The ideal candidate will possess strong technical skills, regulatory knowledge, and the ability to work in a fast-paced, mission-driven environment.
Responsibilities
- Act as the first point of contact for IT support requests via phone or ticketing system.
- Diagnose and resolve hardware, software, and network-related issues in a timely manner, escalating complex problems to higher-level IT staff as needed.
- Install, configure, and maintain computer systems, printers, and other office equipment.
- Provide support for Microsoft Office applications, email, and other company-approved software.
- Assist with the setup and support of mobile devices, including smartphones and tablets.
System Management Implementation:
- Implement and maintain healthcare IT solutions, ensuring seamless operation across multiple locations.
- Configure and maintain hardware, software, and cloud systems, ensuring compatibility with regulatory standards.
- Install, configure, and update security software and network infrastructure to protect sensitive data.
Compensation: $24 - $29 hourly
Working Conditions:
Schedule: Monday-Friday, with occasional on-call support for critical issues during evenings and weekends.
Travel: Some travel may be required between company locations.
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