Patient Services Associate

4 weeks ago


Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Patient Services Associate PRN

Penn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future leaders in the field of medicine. As a Patient Services Associate PRN, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our team.

Key Responsibilities:
  • Assist in maintaining a patient/customer focus and supporting the delivery of high-quality care.
  • Support the practice/department in meeting or exceeding patient satisfaction and financial/operational targets.
  • Strive to create and maintain a culture of safety and service excellence.
  • Provide excellent customer service and communication skills to patients and colleagues.
  • Participate in entity and department-wide initiatives for patient/employee safety.
Requirements:
  • H.S. Diploma/GED and 2+ years Medical office experience or customer service experience.
  • Thorough knowledge of third-party insurance coverage guidelines.
  • Ability to speak English for a business setting.
  • Critical thinking and multi-tasking skills.

Penn Medicine offers a comprehensive compensation and benefits program, including one of the finest prepaid tuition assistance programs in the region. We believe that the best care for our patients starts with the best care for our employees. Join us in making medical advances that help people live longer, healthier lives.



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