Patient Services Associate

5 days ago


Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Patient Services Associate

Penn Medicine is committed to delivering exceptional patient care and experiences. As a Patient Services Associate, you will play a vital role in ensuring that our patients receive the highest level of service and care.

Job Summary:

This is a PRN position that requires flexibility and adaptability. The Patient Services Associate will assist with various administrative tasks, including patient registration, scheduling, and billing. The ideal candidate will have excellent communication skills, a patient-focused approach, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Greets and interacts with patients in a professional and courteous manner.
  • Registers patients, collects demographic and insurance information, and verifies patient identity.
  • Schedules appointments, cancels/reschedules appointments as needed, and updates patient records.
  • Handles patient inquiries, resolves issues, and provides excellent customer service.
  • Assists with billing and insurance-related tasks, including verifying insurance coverage and obtaining pre-authorizations.
  • Maintains accurate and up-to-date patient records, including demographic and insurance information.
  • Participates in quality improvement initiatives and contributes to a positive and supportive work environment.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • 2+ years of medical office experience or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and knowledge of medical terminology.
What We Offer:

Penn Medicine offers a comprehensive benefits package, including competitive pay, tuition assistance, and opportunities for career growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring that our patients receive the highest level of care and attention.Key Responsibilities:Provide Excellent Patient Service: Greet patients in a pleasant and professional...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Arrival and Departure Activities: Assist patients with arrival and departure procedures,...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesVerify patient demographic information and insurance...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesVerify patient demographic information and insurance...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring that our patients receive the highest level of care and attention.Key Responsibilities:Provide Excellent Patient Service: Greet patients in a pleasant and professional...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesVerify patient demographic information and insurance...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a critical role in enhancing the patient experience by providing exceptional service and support.Key ResponsibilitiesVerify patient insurance, referrals, and demographic...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesVerify patient demographic information and insurance...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesVerify patient demographic information and insurance...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Associate to join our team at Jefferson Health. As a key member of our front desk team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient check-in and check-out activities,...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Arrival and Departure Activities: Assist patients with arrival and departure procedures,...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a Patient Services Associate, you will play a vital role in supporting our mission by providing top-notch patient service, collaborating with clinical and administrative...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Arrival and Departure Activities: Assist patients with arrival and departure procedures,...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Patient Services AssociatePenn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Associate, you will play a vital role in ensuring seamless patient experiences and contributing to our mission of providing the highest level of care.Key Responsibilities:Provide exceptional patient...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Patient Services Associate PRN RolePenn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders.This PRN Patient Services Associate role is a key part of our team, supporting the delivery of high-quality care and ensuring a positive patient experience.Key Responsibilities:Assist...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    About the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our patient-facing staff, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesGreet and check in patients at the front desk,...


  • Philadelphia, Pennsylvania, United States Jefferson Health Full time

    Job SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with visits to the...


  • Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time

    Job Title: Patient Services Associate PRNPenn Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future leaders in the field of medicine. As a Patient Services Associate PRN, you will play a vital role in supporting the delivery of high-quality care and contributing to the success of our team.Key...


  • Philadelphia, Pennsylvania, United States Thomas Jefferson University Full time

    Job Summary The Lead Patient Services Associate plays a vital role in enhancing the patient experience by processing arrival and departure activities with courtesy and professionalism. This position serves as a resource to other Patient Services Associates, mentoring, training, and assisting in the direction of daily operations. The Lead PSA primarily works...