Healthcare Administrative Coordinator

2 weeks ago


Vandalia, Ohio, United States Premier Health Partners Full time
Position Overview


The Medical Center Representative plays a crucial role in the administrative functions of a healthcare facility. This position encompasses a variety of clerical tasks, patient interactions, billing processes, and customer service responsibilities essential for the smooth operation of the medical center.

Key Responsibilities

  • Administrative Duties
    * Manage incoming calls and document clear messages
    * Address routine patient inquiries and concerns
    * Distribute correspondence and manage faxes
    * Organize and maintain medical records efficiently
    * Oversee inventory of office supplies and equipment
    * Process release and record requests
    * Open and close the office as required
    * Calculate and verify patient charges
    * Perform data entry for payments and balance daily transactions
    * Monitor rescheduling of appointments
  • Patient Interaction
    * Greet patients upon arrival
    * Enter and update patient demographic and insurance data in the system
    * Schedule tests, follow-ups, and referrals
    * Collect co-pays and manage payment plans for outstanding balances
  • Customer Service Standards
    * Uphold the behavioral standards for customer service and teamwork within the organization.
  • Additional Responsibilities
    * Perform other duties as assigned.
Qualifications

  • High School diploma or equivalent required
  • Two to three years of experience in a healthcare setting preferred
  • Familiarity with Third Party Payers, ICD-9, CPT Coding, and medical terminology
  • Proficient computer and keyboarding skills
  • Able to thrive in a fast-paced environment, prioritize tasks, and manage multiple responsibilities
  • Knowledge of Epic software is a plus


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