Healthcare Administrative Coordinator

2 months ago


Vandalia, Ohio, United States Premier Health Partners Full time
Position Overview


The Medical Center Representative plays a crucial role in the administrative functions of a healthcare facility. This position encompasses a variety of clerical tasks, including reception duties, billing processes, patient referrals, registration, and delivering exceptional customer service within the medical center's business office.


Key Responsibilities

  • Administrative Functions
    Responsible for managing high volumes of sensitive medical, financial, and personal data daily. Duties include:
    • Handling incoming calls and documenting clear messages.
    • Addressing routine patient inquiries and concerns.
    • Distributing correspondence and managing faxes.
    • Organizing and maintaining medical records.
    • Overseeing office supply inventory and equipment.
    • Processing record release forms and managing office operations.
    • Calculating and verifying patient charges.
    • Conducting data entry for payments and balancing daily transactions.
    • Monitoring appointment rescheduling.

  • Patient Management
    Facilitating the smooth arrival and departure of patients, including:
    • Welcoming patients and ensuring a positive experience.
    • Updating patient demographic and insurance details in the system.
    • Scheduling necessary tests and follow-up appointments.
    • Collecting co-pays and addressing outstanding balances.

  • Behavioral Standards
    Upholding the organization's customer service and teamwork standards.

Qualifications
  • High School diploma or equivalent required.
  • Preferred experience of two to three years in an outpatient healthcare setting.
  • Familiarity with Third Party Payers, ICD-9, CPT Coding, and medical terminology.
  • Proficient computer and keyboarding skills.
  • Able to thrive in a fast-paced environment while managing multiple tasks.
  • Knowledge of Epic software is advantageous.


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